Donnalynn Riley, CBS
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This is what most CEOs don't see on their P&L.
The 7-System Operations Assessment™ identifies exactly where retention breaks down in your business — and what it takes to stop it.
Estimates grounded in SHRM, Gallup & Work Institute research · Replacement cost typically 90–200% of annual salary
Client churn modeled at 5% of payroll per 10pts turnover above baseline · 75% of turnover is preventable